Change Management
What We Do
The second wave of digitalisation shifts focus from experimenting to real Returns on Investment, which catapults Change Management the most critical element of the transformation success. As sustainability at scale becomes critical, organisations need to adjust their culture, structures, skills and capabilities. They need to provide meaningful and tailor made transition support to the impacted employees. Our Change Management practice helps organisations deliver and sustain change, from defining a strategic vision, to engaging employees around their role in a re-shaped organisation. Through our decades of experience in the practice we understand what change means for an organisation. We are equipped with various models and approaches which allow us to work in an integrated fashion with the technical stream. We tailor our framework to our clients' specific challenges, with each stage tested and tracked, so that we can design up-to-date interventions which will deliver successful and sustainable results.
How We Do It
Planning for change
We help our clients prepare for the change and ensure that their people are clear on the rational and impact on them, the process and the overall technology. We make sure that all aspects of the change are aligned and action plans synchronised. Already at this stage we consider capabilities needed later for the organisation to maintain change results after the project.
Supporting the change
We help our clients to enable and equip their organisation with the skills, capabilities, processes, knowledge and the desire to support the change. We lay special emphasis on supporting employees when stepping outside their comfort zone during their personal transition process.
Internalising the change
We ensure that the changes stick and that users adopt it in a sustainable and measureable way. We support our clients to integrate changes into their operational routines, thus enabling sustainability and active ownership of the the «new normal».
Supporting towards dexterity
We support our clients elaborating monitoring and continuous improvement routines so that the transformation results not only become part of the organisation’s DNA but it also remains flexible to adjust to future challenges.